Student Support FAQs

The CARE Network is a program in place to ensure that students who experience any sort of challenge during their time at GW are connected proactively to a staff member or resource that can help them through and maintain their success.

Frequently Asked Questions

If you are sick for less than 48 hours we encourage you to reach out to your faculty members to discuss academic arrangements on a case by case basis

For absences longer than 48 hours, you may contact the Student Support team at [email protected] for assistance. Documentation will be required to support the absence. Student Support will provide appropriate notifications to faculty on behalf of a student with the student’s permission. If a student is unable to contact Student Support, a family member, or staff member may contact Student Support to request an absence notification when a student will have short-term and/or unexpected absences from GW.

Important note: 

  • Students should always speak with their faculty directly to arrange making up missed work or assignments

  • When possible, Student Support should be contacted prior to a student leaving campus and not after the student has returned. 

  • A Student Support Absence Notification does not excuse an absence or replace any absence policy listed on a course syllabus. Faculty may excuse absences at their own discretion.

If you are hospitalized for an extended period of time (more than 48 hours and you have been admitted), you can contact Student Support to assist you at [email protected].

Someone from Student Support will contact you to determine what the best course of action is for absence notifications and work with you on a plan for returning to campus when possible. 

For Mental Health Hospitalizations, students must complete a re-entry meeting at Counseling and Psychological Services prior to returning to classes and their residence halls.  

Important note: 

  • Students should always speak with their faculty directly to arrange making up missed work or assignments

  • When possible, Student Support should be contacted prior to a student leaving campus and not after the student has returned. 

  • A Student Support Absence Notification does not excuse an absence or replace any absence policy listed on a course syllabus. Faculty may excuse absences at their own discretion.

If you have a family emergency or an emergency that requires you to be away from GW for an extended period of time you will need to contact the Student Support team at [email protected]. A Case Manager from Student Support will contact you to coordinate absence notifications to faculty as appropriate. 

For deaths in your immediate family, Student Support can arrange for absence notifications to your faculty. You will need to contact the Student Support team at [email protected] to notify them of the death, once notified, a Case Manager will contact you.

Important note: 

  • Students should always speak with their faculty directly to arrange making up missed work or assignments

  • When possible, Student Support should be contacted prior to a student leaving campus and not after the student has returned. 

  • A Student Support Absence Notification does not excuse an absence or replace any absence policy listed on a course syllabus. Faculty may excuse absences at their own discretion.

  • For non-immediate family member deaths - we encourage students to work with their faculty directly to discuss academic arrangements.